If you can’t find the information you’re looking for on our FAQs, Shipping and delivery or Terms and conditions pages, please email us directly with your enquiry. 

We respect your privacy. Your email address will not be used or distributed without your permission. For more information, please read the Bureau of Meteorology’s Privacy Policy. If you are deaf, hearing impaired, speech impaired, or just have trouble communicating, please contact us through an internet relay call using the National Relay Service. Alternatively call 133 677 for TTY/voice relay, or phone 1300 555 727 for Speak and Listen (SSR) assistance.

For all other enquiries, please contact our customer service team.

1300 798 789 (Australian customers)
+61 3 9616 8518 (overseas customers)